How do the customer support rewards work?

Are Home Chef representatives really getting a goldfish?

Via our customer satisfaction survey sent through email after a correspondence with Home Chef support, customers have the option to rate the representative they interacted with, as well as reward that particular agent with a special gift for great service. 

Home Chef is not actually forcing our customer support team to adopt a pet goldfish, but those ratings and rewards do turn into real (though not alive) gifts for our agents – so if you had a good experience with our customer support team, show your appreciation with a reward!

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