ABC Television Apple App Store E-mail Us Facebook Fox Television Inc. Magazine Instagram The New York Times Call Us Pinterest Chicago Tribune Twitter WGN Television USA Today

Home Chef Help Center

Please type your question in the search box, or browse our FAQs.

How do I skip a delivery?

Skipping a week’s menu is easy with our flexible subscription service. In the Delivery Calendar tab of your account, you can select the week you'd like to remove from your schedule. 

Screen_Shot_2017-04-04_at_2.26.16_PM.png

The week's menu options will appear on the right--scroll to the bottom of the meal selections to skip. 

Screen_Shot_2017-04-04_at_2.27.39_PM.png

When you've successfully skipped a delivery, a red 'X' will replace the orange circle covering the date.

Screen_Shot_2017-04-04_at_3.19.14_PM.png

Skips on deliveries or edits to your menu selections, must be received by 12pm(CST) on the Friday prior to the scheduled delivery day. Each time you skip a delivery, you'll receive a confirmation email containing the date. 

If you'd like to skip or reschedule your first order, you can contact our support team here and select 'Rescheduling My First Order' in the dropdown. 

Powered by Zendesk