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Home Chef Help Center

Please type your question in the search box, or browse our FAQs.

How can I locate the tracking number for my shipment?

Your tracking number can be found in two places: 

  1. Under your Account tab, click on Order History. Click on the corresponding Order Date and at the bottom of the page, you will see: Track this order via FedEx or Ontrac. You can click on the tracking number and it will take you to Fedex website.
  2. On your scheduled delivery day, we will send you an email with the tracking number.
    The email will read: Your Home Chef order is on its way!
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