If something in your order is missing, incorrect, or doesn’t seem right, you can report the issue directly through your account — just click the “Help” button at the bottom right of your screen and follow the prompts! This will guide you through to an immediate resolution.
For additional assistance, you can contact our support team here.
If you're able to include pictures, please do! They can be helpful in identifying the source of errors and making improvements.
To report an issue with a Home Chef product you purchased in-store, please contact Kroger Customer Care directly at 1-(800) 632-6900.