Coronavirus (COVID-19) Information

• What is Home Chef doing in response to the Coronavirus?
• How does this affect the food we order from Home Chef?
• Will Home Chef’s food supply be impacted?
• How will my deliveries be affected?

About Home Chef

• Can I buy Home Chef kits at the grocery store?
• What is Home Chef?
• How does the Home Chef program work?
• Who can I contact with additional questions?
• How much does Home Chef cost?
• I'm a vendor. Who do I contact?

Placing + Editing Orders

• How do I reschedule a delivery I skipped?
• How do I skip a delivery?
• How do I edit my meal selections?
• How do I reschedule my first delivery?
• How do meal selections work?
• How do I automatically add a smoothie to my weekly delivery?

See all 7 articles

Recipes + Ingredients

• What are Oven Ready Meals?
• What is Customize It?
• How can I share feedback on the meals I've prepared?
• Do you cater to specific diet plans?
• Are your products organic?
• Is it required to reheat the chicken in the 5 minute lunches?

See all 17 articles

Shipping + Delivery

• How do you keep food fresh in transit?
• What happens if I am not home?
• How do I update my delivery address?
• Does Home Chef deliver to my area?
• How do I dispose of the box & packaging materials?
• How do I change my delivery date?

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Managing My Account

• How do I change my password?
• Can I control which weeks I receive meals?
• How do I cancel my subscription?
• How do I change my subscription frequency?
• How do I update my payment information?
• How do I change my email preferences?

Gifts, Vouchers + Credits

• How do I apply a Groupon to my account?
• How do I add a gift card to my account?
• I have credit on my account. How do I apply it to my order?
• How does the Home Chef referral program work?
• Can I purchase Home Chef as a gift?