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Home Chef Help Center

Please type your question in the search box, or browse our FAQs.

How do I skip a delivery?

Skipping a week’s menu is easy with our flexible subscription service. When you're logged into your account, navigate to Your Upcoming Orders, scroll to the week you'd like to remove from your schedule and click "Skip Week" on the right. You can also skip an order by clicking "Edit Meals", scrolling to the bottom of the menu and clicking "Skip this delivery".

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Skips or edits to your menu selections, must be made by 12pm(CST) on the Friday prior to the scheduled delivery week. Each time you skip a delivery, you'll receive a confirmation email containing the date. 

If you'd like to skip or reschedule your first order, you can contact our support team here and select 'Rescheduling My First Order' in the dropdown or.

Keep in mind, skipping all available weeks in your calendar does not stop your subscription. You will continue to be assigned additional weeks when the menus are released for the month. If you'd prefer to stop your subscription, you can read about that here.

 

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