We understand that your needs may change, and we offer flexible options to manage your subscription. Most customers who want to stop recurring charges simply choose to pause their account, which is the easiest and most convenient option.
Pausing your account stops all deliveries and recurring charges indefinitely until you decide to reactivate. This is the recommended option as it keeps your preferences and order history saved, making it easy to return whenever you are ready.
The process for permanently deleting your account and personal information is different from simply pausing your subscription and involves stricter procedures and is subject to state-specific regulations.
Important: Deleting your account will remove all saved information, order history, and preferences, and you will need to sign up as a new customer if you wish to order again in the future.
If you’d like to permanently delete your account and personal information, you can submit a request here: https://www.homechef.com/account/settings/deletion-request-mobileapp