Subscription meal services are designed for convenience and operate on a flexible, recurring basis. If you received a charge, it was because the account is active, was reactivated, had a restart date selected during deactivation, or is a first order.
How to Stop All Future Charges
To prevent the next charge, you must officially pause or cancel your subscription in account settings or account info.
Always wait for a confirmation email to ensure your pause or cancellation is complete.
Finalized Order Policy
Once an order has passed the cutoff deadline, it is finalized and processed.
Due to the perishable nature of the food, orders that are already finalized, processed, or shipped cannot be canceled or refunded. Please ensure you cancel future orders immediately if you received an unwanted charge.