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Home Chef Help Center

Please type your question in the search box, or browse our FAQs.

How do I cancel?

Taking a break from Home Chef is easy. Our flexible subscription allows you to skip orders or deactivate your account at any time, for as long as you need.

To deactivate, simply log in, click My Account in the upper right corner of your dashboard, and click on the Account Information tab. The option to pause your account will be under the Delivery Details section. Pausing your account will effectively cancel your subscription with us, but if you'd like to start receiving meals again, you may log back in and unpause at any time.


Keep in mind that pausing your account will not cancel an order that’s already been processed, including your first scheduled order. Be sure to pause your account before the Friday 12PM Central deadline if you do not want a delivery for the upcoming week. 

If you have questions or you need help adjusting your first order, you can contact our support team here. When you’re ready for another order, simply login & the site will prompt you to “reactivate” before placing your order.

If you're having trouble navigating your account, check out this quick video:


Be sure to complete the pause process if you are not interested in skipping deliveries, selecting a restart date or changing your subscription frequency. 

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