Cancelling your subscription with Home Chef is easy. Our flexible subscription allows you to skip orders or cancel your subscription at any time, for as long as you need. Please note that following these steps below will effectively cancel your subscription with us, but if you'd like to start receiving meals again, you may log back in and reactivate at any time.
When you sign up with Home Chef, your first order is scheduled automatically. Keep in mind that cancelling your subscription will not cancel your first order or an order that’s already been processed. If you have questions or you need help cancelling your first order, you can contact our support team here.
Be sure to log in and cancel your subscription before the Friday 12PM Central deadline if you do not want a delivery for the upcoming week.
To cancel your subscription, simply log in, click Account in the upper right corner of your dashboard, and click on the Account Information tab. The option to cancel your subscription can be found on the bottom of the navigation tabs on the left:
On the next screen, select the reason you are pausing your subscription. And then click 'Pause my account' on the following page.
Once you complete these three steps, your Home Chef subscription will be cancelled. You should receive an e-mail confirming that you will not receive any future deliveries.
Be sure to complete the cancel subscription process if you are not interested in skipping deliveries, selecting a restart date or changing your subscription frequency.
When you’re ready for another order, simply login & the site will prompt you to “reactivate” before placing your order.