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Home Chef Help Center

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How do I stop my subscription?

Stopping your subscription with Home Chef is easy. Our flexible subscription allows you to skip orders or stop your subscription at any time, for as long as you need. Please note that following these steps below will effectively cancel your subscription with us, but if you'd like to start receiving meals again, you may log back in and reactivate at any time

To stop your subscription, simply log in, click My Account in the upper right corner of your dashboard, and click on the Account Information tab. The option to stop your subscription can be found under the Delivery Details section by selecting 'Pause Your Subscription'. 

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On the next screen, select the reason you are pausing your subscription.

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On the next page, select 'Pause my subscription'.

Once you complete these three steps, your Home Chef subscription will be stopped. You should receive an e-mail confirming that you will not receive any future deliveries.

Keep in mind that stopping your subscription will not cancel an order that’s already been processed, including your first scheduled order. Be sure to log in and stop your subscription before the Friday 12PM Central deadline if you do not want a delivery for the upcoming week. 

If you have questions or you need help adjusting your first order, you can contact our support team here. When you’re ready for another order, simply login & the site will prompt you to “reactivate” before placing your order.

Be sure to complete the stop subscription process if you are not interested in skipping deliveries, selecting a restart date or changing your subscription frequency. 

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